CANCELLATION POLICIES

A booked session on the analyzer LSRFortessa X-20 can be cancelled free of charge until 12 hours before the actual starting time.

A booked session on the cell sorter FACSAria Fusion can be cancelled free of charge until 24 hours before the actual starting time. Otherwise, the normal usage fees will apply.

If a user does not use the instrument through the entire booked session, usage fees will be calculated according to the booked time.